Returns Policy
At Femitex, we strive to ensure you are delighted with your purchases. However, if you need to return an item, we’re here to help.
Return Conditions
- Unused Products Only: Please return only unused products. We ensure every customer receives items in pristine condition.
- Check Sizes Before Purchase: We provide detailed size guides on all product pages. Review these to ensure the best fit.
How to Return
- Contact Us: Contact our Customer Service team to initiate a return.
- Package Your Item: Carefully package the item in its original condition and packaging.
- Return Shipping: You will receive instructions on how to send your item back to us.
Refund Process
- We will process your refund once we receive your returned item and confirm that it meets our return conditions.
- Return Fees: All return shipping fees are the buyer’s responsibility.
- The original shipping fees are non-refundable.
Questions?
- Please get in touch with our Customer Service team if you have any questions or need assistance with a return.
Thank you for shopping with Femitex. We appreciate your understanding of our returns policy to maintain the highest quality standards for all our customers.